SmartClaims.com, LLC Privacy Policy

Effective Date: 10/20/2008

SmartClaims.com, LLC is a licensee of the TRUSTe Privacy Seal Program. TRUSTe is an independent organization whose mission is to build users’ trust in the internet by promoting the use of fair information practices. This privacy policy covers the site www.mysmartclaims.com.

SmartClaims.com, LLC, and its affiliates (hereafter referred to collectively as "SmartClaims.com") are committed to maintaining the privacy of personal information that you provide to us when using MySmartClaims.com and MySmartClaims.com Adjusting Tools (hereafter referred to collectively as the "Services"). This Privacy Policy describes how we treat personal information received about you when you visit or subscribe to the Services.

Because this website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.

If you have any questions or concerns regarding this privacy statement, you should first contact us at info@mysmartclaims.com. If you do not receive acknowledgement of your inquiry or your inquiry has not been satisfactorily addressed, you should contact TRUSTe at: www.truste.org TRUSTe will then serve as a liaison with us to resolve your concerns.

GENERAL
In order to use the services on our site, you must be a registered member of our site. When you choose to register on our site, we collect your personally identifiable information including your full name, and email to establish your account.

When you select to start a claim on our site, we use your personally identifiable information such as your email and collect your physical address or the address at which you want a claim report on, should they be different & billing address to process your claim report requests. We also collect your financial information such as your credit card number to process your payment for the service requested on our site.

We use a third party processing agent to process payments received on our site. This agent is not authorized to use your information for any other purposes; promotional or otherwise.

COOKIES
When you interact with the Site, we try to make that experience simple and meaningful. When you visit our Site, our Web server sends a cookie to your computer. Cookies are files that Web browsers place on a computer's hard drive and are used to indicate whether you have visited the Site previously. Choices about Cookies: You can configure your browser to accept all cookies, reject all cookies, or notify you when a cookie is set. (Each browser is different, so check the "Help" menu of your browser to learn how to change your cookie preferences.) If you choose to disable cookies, you will still be able to access most of the website but won’t have the opportunity for a tailored experience on our site. You may also use cookies to remember your log-in username, if you elect this option. If you do not elect this option, you will be required to re-enter your username and password each time you access your account. These cookies do not contain any personally identifiable information.

Web Site Usage Information: We automatically collect IP addresses and Web site usage information from you when you visit the site. This information helps us evaluate how our visitors and customers use and navigate our Web sites, including the number and frequency of visitors and or registrants to each Web page, and the length of their visits.

We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information

From time to time we may share aggregate information about our user base and usage patterns with advertisers, business partners or other third parties. None of this aggregate information is tied to your personally identifiable information.

SURVEY
We may conduct occasional online surveys in which we ask visitors for contact information (like their email address), and we may ask additional optional survey information (like product preferences). For example, when you're within the Services, you may see a pop-up window offering you the optional opportunity of participating in a survey. These surveys are entirely voluntary and you may easily decline to participate. We don’t share any personally identifiable information you provide in your survey responses with any third parties for their promotional purposes. We use the survey information to enhance your user experience on our site.

We may use third parties, called third-party ad servers or ad networks, to deliver ads to you on our behalf. These third-party ad servers may be supplied with or have access to your personally identifiable information solely for the purpose of providing these services to us or on our behalf. They also may collect and use non-personally identifiable information about your visits to the Site and other Web sites in order to present advertisements that may be of interest to you. If you would like to opt out of having this information used by third-party ad servers to provide targeted ads, please go to My Account Settings and select the “Survey Opt Out” option.

Except as specifically set forth in this Privacy Policy, we will not share your personally identifiable information outside of MySmartClaims.com unless you "opt in" to having your personally identifiable information shared with a company that is not affiliated with us. You can set the “opt in” option by going to My Account Settings after you have register.

We may disclose and use personally identifiable information in special circumstances where it is necessary to enforce our Acceptance Terms or Terms of Use Agreement (for example, when necessary to protect our intellectual property rights). We may also disclose or use your personal information when we, in good faith, believe that the law requires us to do so such as in complying with a judicial proceeding, court order or subpoena from a government agency.

TESTIMONIALS
We obtain your explicit permission prior to posting any of your information on our site in the way of a testimonial or case study. Please be advised that any information you supply in a testimonial or case study is displayed publicly on our site and may be read, collected or used by other members of this site to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in your testimonial or case study.

SECURITY
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the personal information and Data under our control. The information we collect about you is stored in limited-access servers in a secure server environment that uses a firewall and other industry-standard technology to help prevent interference or access from outside intruders. We use SSL {Secure Socket Layer} encryption technology to ensure that users' sensitive information is protected.

POLICY MODIFICATIONS
When we make any material change to this Privacy Policy, we will inform you by posting a notice on the home page of this site that the policy has been updated and by changing the date on this page noting when the policy was last updated.